24*7 Child Help Desk

Our Mission and Objectives:

• Identifying Vulnerable Children: Through vigilant 24/7 monitoring, our team works tirelessly to identify children who are lost, runaways, missing, or at risk of exploitation.
• Restoring Children to Families: We are committed to reuniting children with their families, providing a safe environment where they can thrive.
• Providing a Safe Environment: Our Help Desk offers immediate assistance to children in distress, including emotional support, legal intervention, medical examination, and shelter provision.
• Ensuring Legal Compliance: In cases of minors facing physical, sexual, or other vulnerabilities, we ensure legal compliance and support through appropriate channels.
• Generating Awareness: We conduct awareness campaigns and engage with stakeholders to raise awareness about children's issues and rights.

Our Approach:

• Field Outreach: Our dedicated outreach team conducts round-the-clock efforts to identify vulnerable children within the railway station premises.
• Legal Intervention: We facilitate legal proceedings at the nearest police station (GRP/RPF) to ensure the protection of rescued children.
• Medical Examination: Rescued children undergo thorough medical examinations to address any immediate health concerns.
• Reuniting Families: We work closely with respective Child Welfare Committees to reunite children with their families.
• Awareness Sessions: Regular awareness sessions and group meetings are conducted to educate public and address their issues effectively.

Stakeholder Engagement:

We actively engage with railway officials, including the Station Director, Station Superintendent, Platform Inspector, Chief Health Inspector, and SSC Works, to collaborate on child protection activities and promote open discussions on child rights issues.